The state will control the registry, and this will likely fall to the control of the state’s Health Department. The registry must be done in a way to protect HIPAA Laws, but also provide with assurance and security to keep confidence with the public so the system doesn’t receive negative stereotypes. The registry must also be easy to use and easy to verify with. The registry will come in a number of components to make everything work. These components are as follows:
The web site is the public access portal to the registry. It will be how health professionals add new entries, how patients will modify their information, and how the public will verify the authenticity of an animal’s ID number. The database must be simple, clean, and efficient. There will have to be mobile optimized versions as well as a desktop optimized version. Eventually, an App for Android, iOS, and Windows Phone should be developed to allow usage by the people in the state.
The site will need to have an easy to remember URL, and therefore should be as short as possible. With the creator of this site being a resident of the Commonwealth of Pennsylvania, the example’s below will be assuming for such, but most likely any state will be able to use this design adjusting for their state’s address.
- Main Site: http://mhsa.pa.gov/
- Animal’s Registry Page: http://mhsa.pa.gov/ID-NUMBER/
- Patient/Professional Login: http://mhsa.pa.gov/login/
- About the Registry/Contact: http://mhsa.pa.gov/about/
- Acquire replacement/new items: http://mhsa.pa.gov/store/
- Program Manual: http://mhsa.pa.gov/manual.pdf
- Apps Page (Links to supported platforms): http://mhsa.pa.gov/apps/
The home page will have links to the About Page, Store, and Login. Visitors not registered will be only be able to buy e-gifts for patients that are registered. The visitor will enter the amount of the gift, and provide an email address of the recipient. The registry will check if the address is recognized with a patient, and if not – will not allow the purchase. Otherwise, only those registered in the database will be able to buy emblems, and cards – all of which will be customized for them only. These items should be at cost, or at most cost + 10%.
The About page will have information on the role of the MHSA, and how it affects those in the state. It will also provide a telephone number for patient/professional support, and to report suspected abuse. A legitimate email address will be use. Such addresses could be as follows:
- Animal Registry via Email Auto-Reply: ID-NUMBER@mhsa.pa.gov
- General Information Auto-Reply: firstname.lastname@example.org
- Mail Server Problems: email@example.com
- Report Violators: firstname.lastname@example.org
- Support Services: email@example.com
- Website Problems: firstname.lastname@example.org
For those concerned with SPAM. from personal experience, SPAM email typically targets top level domains (such as pa.gov) rather than sub-domains (such as mhsa.pa.gov).
The Login Site will be intended for patients and professionals only. For patients, they will use their registration number, and a password they created. For Health Professionals, they will be required to have two factor authentication to prevent people that may have stolen their ID and password from accessing the system. The professional will be able to add new patients, and animals as well as change the status. Patients will be able to change information that is likely reasonable to change. For example, they can not change their date of birth, nor the gender, but could change their address or contact information.
The front page will have a query where the public will be able to enter an animal’s registration number. They will see the animal, and approved handlers with an image and the name of the handler. The handler’s name is linked which will provide basic information including a photo, name, and status. All other information is optional and decided by the patient. The animal’s page will be a lot more detailed and a minimum of 1 contact information is required in case the animal is lost from the handler.
Emblem patches will be unified with the exception of the animal’s registration number. The emblems can be mass produced, and the registration number stitched in as the order is placed. This will mean that new emblems will have to go through the state to acquire. A copyright will be placed on the emblem to allow the state to fight with anyone that is trying to produce fakes. The emblem should be placed on any dog vest, or pack.
The ID Cards will be issued by the branch that will manage the registry, with 1 or 2 cards (depending on the policy) to a new patient. The card will have NFC built into it which will provide the animal’s registry page to a compatible device. The back of the card will also have a QR code which will accomplish the same goal with the URL in text below the code. The back of the card will also have the name of the Handler, along with a picture and the card’s expiration. The front of the card will have all of the details to identify the dog. About 3 months before expiration, the patient (as long as animal and patient are active) will receive a replacement card. The Health Department (assuming in charge of the MHSA) will work with the USPS to cover any mailing costs for people dropping lost IDs in the mailbox.
All new patients will receive a welcome kit from the MHSA. This kit will include a welcome letter which will inform the patient of the details they need and a link to the manual. If there are mobile OS apps, the Apps site will be provided as well. The Kit will also include a vest for the animal in the appropriate size based on dimensions provided, as well as two emblem patches and ID card(s).